Department of Hotel Operations

What’s Department
of Hotel Operations?

The Hotel Diploma Program at Universitas Multimedia Nusantara (UMN) provides an excellent starting point for your career in the hospitality industry. This program combines basic theory with real-world practice to give you a thorough overview of different areas in hospitality, by providing academic education together with vocational core competency training. This carries considerable value and prestige with employers in the hospitality industry worldwide. Moreover, the Hotel Diploma Program also enables the students to obtain the necessary knowledge for their entrepreneurial ideas related to the industry.

The program for the study of electrical engineering became a vessel for students to cope with the growing growth of the industry by developing industrial automation that could help human life in the future

Why choose UMN’s Department of Hotel Operations?

The Hotel Diploma Program at Universitas Multimedia Nusantara (UMN) provides an excellent starting point for your career in the hospitality industry. This program combines basic theory with real-world practice to give you a thorough overview of different areas in hospitality, by providing academic education together with vocational core competency training. This carries considerable value and prestige with employers in the hospitality industry worldwide. Moreover, the Hotel Diploma Program also enables the students to obtain the necessary knowledge for their entrepreneurial ideas related to the industry.

ECTS Points Table

ECTS Points 110 SKS
Education TypeDiploma Program
Duration3 years
LanguageEnglish
Bachelor's DegreeAhli Madya Pariwisata (A.Md.Par.)

Vision & Mission

Vision

Menjadi program studi Perhotelan (Diploma Tiga) unggulan yang menghasilkan lulusan profesional berdaya saing nasional dan internasional, memiliki keunggulan unik di bidang wirausaha dan ICT serta memiliki budi pekerti yang luhur

Mission

  1. Menyelenggarakan proses pembelajaran yang didukung tenaga pengajar yang berkualitas dan kurikulum yang up to date dan link and match dengan dunia industri perhotelan.
  2. Melaksanakan program penelitian yang memberikan kontribusi bagi pengembangan dunia industri perhotelan.
  3. Memanfaatkan ilmu dan keahlian vokasi perhotelan dalam rangka melaksanakan pengabdian kepada masyarakat.

Career Prospect

Hotel Diploma Program creates professional graduates of national and international competitiveness, who possess unique advantages in the field of entrepreneurship and ICT with a noble character, such as Front Office Supervisor, Head Receptionist, Housekeeping Supervisor, Floor Supervisor, Chef, F&B Supervisor, Bartender, and Enterpreneur.

Lead your future with us, one of the top established global university brands. Rest assure your studies at UMN will play a crucial role in achieving your desired career in the future.

Career Support

The Careers Development and Industry Placement team will assist students in finding an internship that matches your skills and development objectives. Internship experience will enable students to develop confidence, teamwork, leadership skills and a professional attitude. It will also help to secure the first step on the career ladder.

  • Internship I: In this entry level position, the students will gain a practical exposure as a Hotelier on a real working environment. During the training, the students will gain an introduction on the industry on how the hospitality industry operates. This stage of internship is focused in working experience in the front office and housekeeping department.
  • Internship II: The second internship provides an opportunity for the students to be the part of the industry with a deeper involvement in the production and operational section. This internship stage is aimed to sharpen the skills on practical application and communication skills in the real working situation. This stage of internship is focused on kitchen production and F&B Service.

Learning Achievements

Preparing graduates of Journalism Study Program that master the development of new journalistic products and are able to produce multimedia content in accordance with the needs of the industry so that they can work as journalists in various media platforms whether it is television, radio, print media, online platforms or media convergence.




Certification

When graduate, the students will receive Diploma certificate and 2 (two) competence certificates in their preferred fields both in Room Division Management and Restaurant Operation from BNSP.

Curriculum

The Hotel Diploma Program at UMN consists of hands-on hospitality courses, including Room Division Management and Restaurant Operation, with introductory hotel management courses based on ICT. Students will learn not only about the operation of Front Office and Housekeeping management, but also about the service and production of Food and Beverage service, alongside with a variety of academic disciplines, including foreign languages. This program prepares you with the experience and practical skills to achieve various careers in the hospitality industry.

Entry Requirement

  • High school graduates majoring in science and social studies
  • Graduates of SMK all Majors
  • TOEFL Prediction minimum 450 from CED UMN
  • Health Certificate

Admission Click Here

Partnership

UMN cooperates with the Santika Hotel group network, JW Marriott, Mercure Hotels, Pullman Hotels and Resorts, Morissey Hotel Residences, Grand Hyatt Jakarta, Hotel Indonesia Kempinski Jakarta, The Park Lane Jakarta, The Sultan Hotel Jakarta, Mandarin Oriental Jakarta, and Switzerland-Bellin Airport Jakarta, to provide training for the students.

UMN cooperates with Blue Mountains International Hotel Management School (BMIHMS) Australia to provide study options to the students after completing their studies at UMN, including:

  1. Study at BMIHMS for 6 months + Internship in Australia for 6 months.
  2. Continuing studies at BMIHMS in a Bachelor Degree program.

Why choose UMN’s Department of Hotel Operations?

The Hotel Diploma Program at Universitas Multimedia Nusantara (UMN) provides an excellent starting point for your career in the hospitality industry. This program combines basic theory with real-world practice to give you a thorough overview of different areas in hospitality, by providing academic education together with vocational core competency training. This carries considerable value and prestige with employers in the hospitality industry worldwide. Moreover, the Hotel Diploma Program also enables the students to obtain the necessary knowledge for their entrepreneurial ideas related to the industry.

ECTS Points Table

ECTS Points 110 SKS
Education TypeDiploma Program
Duration3 years
LanguageEnglish
Bachelor's DegreeAhli Madya Pariwisata (A.Md.Par.)

Career Prospect

Hotel Diploma Program creates professional graduates of national and international competitiveness, who possess unique advantages in the field of entrepreneurship and ICT with a noble character, such as Front Office Supervisor, Head Receptionist, Housekeeping Supervisor, Floor Supervisor, Chef, F&B Supervisor, Bartender, and Enterpreneur.

Lead your future with us, one of the top established global university brands. Rest assure your studies at UMN will play a crucial role in achieving your desired career in the future.

Career Support

The Careers Development and Industry Placement team will assist students in finding an internship that matches your skills and development objectives. Internship experience will enable students to develop confidence, teamwork, leadership skills and a professional attitude. It will also help to secure the first step on the career ladder.

  • Internship I: In this entry level position, the students will gain a practical exposure as a Hotelier on a real working environment. During the training, the students will gain an introduction on the industry on how the hospitality industry operates. This stage of internship is focused in working experience in the front office and housekeeping department.
  • Internship II: The second internship provides an opportunity for the students to be the part of the industry with a deeper involvement in the production and operational section. This internship stage is aimed to sharpen the skills on practical application and communication skills in the real working situation. This stage of internship is focused on kitchen production and F&B Service.

Student Scholarships

UMN scholarship program is offered to high school students in 12th grade who have academic, sports, and artistic achievements while in 11th grade. In addition, UMN also offers the program to high school/vocational school students who won medals in the National and International Science Olympics. As a form of appreciation for the dedication of teachers and employees/ staff in educating the nation's children, UMN provides scholarships in the form of a 50% reduction in fees for teachers/principals and a 30% reduction in fees for children of the employees/staff in high schools/vocational schools (both public and private) who want to continue their education at UMN.

Selengkapnya Informasi Beasiswa

Entry Requirement

  • High school graduates majoring in science and social studies
  • Graduates of SMK all Majors
  • TOEFL Prediction minimum 450 from CED UMN
  • Health Certificate

Admission Click Here

Academic Guidance Meeting

Students are required to attend academic guidance meetings at least 3 times per semester. The schedule of the meetings will be provided by the respective academic supervisors. Students have to bring the academic guidance book for the meeting and they need to make sure that the academic supervisor signs it.

Continuing Education Department

Continuing Education Department (CED) adalah program pengembangan pendidikan di Universitas Multimedia Nusantara (UMN) yang merupakan bagian dari Grup Kompas Gramedia. Kami memiliki berbagai program dalam kursus bahasa, pengembangan manusia, Pusat Pengujian untuk sertifikasi nasional dan internasional, dan program pelatihan. CED UMN dirancang untuk memenuhi kebutuhan siswa sekolah menengah dan perguruan tinggi, serta masyarakat dan profesional.

Information about CED

Internship Program Information

Students are encouraged to find their own companies / agencies for their internships that align with the focus of Department of Hotel Operations i.e. Industrial Automation. Information about available internships can be obtained from other students, social media, job fairs, advertisements in print or electronic media or even through the UMN Career Development Center (CDC).

Thesis Program Information

To complete the Undergraduate Program (S-1) at Multimedia Nusantara University, students must prepare, present, and defend the thesis in front of the thesis examination board, in accordance with the provisions of the study program. The preparation of the thesis is done individually and the students can choose the supervisor directly provided that the selected supervisor agrees.

Important Information

In connection with the New Normal regulations, UMN implements its teaching system in accordance with the Press Release of the Ministry of Education and Culture of the Republic of Indonesia Number 137/sipers/A6/VI/2020 concerning Guidelines for The Implementation of Learning in the School Year and New Academic Year during the COVID-19 Pandemic, Chapter of the Learning System in the Higher Education Environment.

Oqke Prawira, SST.Par, M.Si.Par
Tiki Danawiranti, S.Hum, MSc
Adestya Ayu Armielia, S.ST.M.Si.Par
Septi Fahmi Choirisa, S.Kom.I, M.Par
Yoanita Alexandra, S.E, B.A, M.Par
Edi Purnomo, SE. MM. CPHRM. CHA

To support the learning process, umn provided a complete and sophisticated college facility, according to industrial standards. Through the existence of the facility, students have been invited to be close to the industrial world since sitting in college and to have competence that matches the needs of the industry. That way, it will make it easier for umn students to find jobs, even before graduation.

Food and Beverages (FnB) Lab This laboratory has restaurant facilities, bar tables and chairs, banquet […]

This laboratory subsists of a front and back office. In this lab, UMN’s hospitality students […]

As a five star hotel styled room, housekeeping laboratories have two types of simulation rooms […]

The kitchen laboratory segregated into five practical areas. The Main Kitchen is used to prepare […]

Extracurricular Student Activities

In order to help students explore and develop their non-academic potentials, UMN also provides a variety of extra-curricular activities for students which is locally called UKM, Student Activity Unit.

Student who are Nature Lovers in University Multimedia Nusantara can join and participate in UMN’s […]

Ultima Sonora is the Universitas Multimedia Nusantara Choir ensemble which has been established since 2007. […]

UMN Symphony Orchestra (USO), is one of the arts and culture UKM at UMN. As […]

Let’s Dance (LDNC) is a Student Activity Unit (UKM) that focuses on dancing. LDNC itself […]

Traditional Music and Dance or familiarly known as TRACCE is one of the Student Activity […]

Qorie is one of the many Student Activity Units at Universitas Multimedia Nusantara that has […]

SEE OTHER
UMN’S STUDENT ACTIVITIES

Rekapitulasi Penelitian Internal - Perhotelan

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Daftar Kegiatan PKM Dosen

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Rekapitulasi Inovasi Hak Cipta - Perhotelan

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SERTIFIKASI

Information Literacy

Information literacy is an ability that individuals have in determining, searching, managing and evaluating information effectively and efficiently. This training is open to UMN active students. For further information, please contact: library.umn.ac.id

Fasilitas perkuliahan di Perhotelan UMN sangat lengkap, baik ruang kelas maupun laboratorium untuk praktikum sangat memadai. Kami juga diberikan banyak pembekalan yang bermanfaat untuk masa depan, seperti program Mentoring, Leadership dan Teamwork.

 

Stevanie V.

Mahasiswi Perhotelan UMN

Department of
Hotel Operations

The Hotel Diploma Program at UMN consists of hands-on hospitality courses, including Room Division Management and Restaurant Operation, with introductory hotel management courses based on ICT. Students will learn not only about the operation of Front Office and Housekeeping management, but also about the service and production of Food and Beverage service, alongside with a variety of academic disciplines, including foreign languages.

NEWS & AWARDS ON DEPT. OF HOTEL OPERATIONS

Tingkatkan Penjaminan Mutu Pendidikan, UMN Ikut Sertifikasi Internasional AUN-QA

Mahasiswa DKV UMN Juara Satu Duta Bahasa Provinsi Banten