UMN Provides Staff with Access to Mental Health Support

In order to maintain the staff’s well-being, UMN provides  access to mental health support through employee assistance services, well-being programmes, and mental health awareness initiatives. These support mechanisms provide free for staff with opportunities to access information, seek counselling, and obtain further professional assistance when needed.

Employee Assistance and Counselling Services 

UMN staff have access to the Employee Assistance Program (EAP) provided free through the Kompas Gramedia Group, which offers a range of well-being assistance services for employees. One of these services is the Pojok Konseling (Counselling Corner), which provides professional support for staff experiencing mental health or personal concerns. The EAP services can be accessed by employees through the myKG platform using their employee credentials

(EAP services on the myKG platform) 

Staff can access the Pojok Konseling Online (Online Counselling Corner) provided through Kompas Gramedia as part of its employee well-being support. The service is available through an online request form, after which a third-party counsellor contacts the employee to arrange the counselling schedule and format. Information submitted through the form is kept confidential and used solely for counselling purposes, providing staff with a private and accessible way to seek mental health support.

The EAP also includes other well-being support, such as the Medical Center for physical health consultations and the Pojok Finansial (Financial Corner) for Financial Consultations. Together, these services form part of the employee’s assistance and well-being support available to UMN staff.

Mental Health Promotion and Awareness

UMN also promotes mental health and well-being awareness through employee-focused communication channels and activities. Mental health and well-being information is shared through Life at UMN, Kompas Gramedia’s Menjadi Tenteram and Grow with KG initiatives, as well as well-being content distributed through internal employee communications and newsletters. These channels provide staff with information on mental well-being and available support services. 

(Source: growwith_kg, menjaditenteram, UMN, 2025) 

(Well-being promotions, 2025) 

In addition, Kompas Gramedia also actively raises employee awareness of mental health by promoting its mental care services through internal employee emails, ensuring that staff are informed about the available support and resources. 

(Example of Internal Employee Email Promoting Mental Health Awareness and Mental Care Services, 2025) 

 Where staff require further assistance beyond the available counselling support, they may also be directed to appropriate professional mental health services, including further psychological support where required.

Through these initiatives, UMN provides staff with access to mental health information, free counselling support through the employee assistance programme, and pathways to further professional support when needed.